In this video, we meet Pete Wadsworth, MEDIO’s Senior Technical Lead (CTS), who plays a key role in helping NHS customers get the most out of their digital solutions through MEDIO Academy, our dedicated training programme.
More Than Just Installation
Pete explains that while installing the right technology is important, it’s only part of the job. The real impact comes when clinical and administrative staff feel confident and ready to use that technology in their day-to-day work. That’s where MEDIO Academy steps in, offering hands-on training designed to turn new equipment into tools that teams actively want to use.
The Most Rewarding Part of the Job
For Pete, the most rewarding moments come when customers can’t wait to get started:
“The most rewarding part is when customers say they can’t wait to use the technology. That means we’ve done our job, and they’re ready to use the technology to the benefit of the NHS.”
That shift from uncertainty to enthusiasm is what MEDIO Academy is built to achieve. It’s not just about ticking a training box; it’s about making sure the investment in new technology translates into real, tangible benefits for patients and staff alike.
People First, Technology Second
Pete’s role sits at the intersection of technical expertise and customer support, ensuring that MEDIO’s solutions are not only implemented correctly but fully embraced by the people using them every day. It’s a reminder that successful digital transformation in healthcare depends as much on people and training as it does on the technology itself.
Watch the Full Video
Watch the full video to hear more from Pete on what drives him, and how MEDIO Academy is helping NHS teams make the most of their digital tools.
Want to know more about how MEDIO Academy could support your team? Get in touch with Pete and the MEDIO team at hello@involve.vc
