04 · Service · Professional services

MEDIO Pro

Making sure you get the most out of all the available technology, with the support of a trusted digital partner.

Engagement

Long-term partner

Engineers

Security-cleared

Insight

BI dashboards

Lifecycle

Design → BAU

About MEDIO Pro

MEDIO Pro provides your organisation with a comprehensive suite of professional services relating to the successful deployment of digital health technology. These services wrap around your technology from day one and through the entire lifecycle, ensuring that your investment translates into measurable improvements in clinical, operational and patient care outcomes.

A genuine partnership

Not an off-the-shelf solution, a partner.

We often hear of other tech teams delivering an off-the-shelf solution that is poorly designed and delivered and without the necessary ongoing support. Instead, MEDIO Pro works with you at every step, delivering what you need, when you need.

Key features

What you get.

  1. Technical design consultancy services
  2. Installation and commissioning services
  3. User adoption guidance and plans
  4. Business insights (BI) reporting tools and dashboards
  5. Customer-success team to support during and after the project for greater adoption
  6. Control system design for user-friendly solutions

Key benefits

What it changes.

Enjoy a consultancy-style service – from a support team skilled in working with healthcare organisations for nearly two decades

Ensure you get the most from your digital technology – and maximise the potential return on investment

Beyond go-live

Solutions are not only delivered, but fully embedded and consistently delivering value.

From day one and beyond

Onboarding, adoption, ongoing improvement.

We are there from design and installation through to go-live and beyond, with a team of security-cleared, qualified engineers supporting onboarding, user adoption and any technical queries. MEDIO Pro provides you with the assurance that you can concentrate on the priority of delivering excellent health services without worrying about the supporting digital technology.

A proactive partnership

Adapt, embed, reduce risk.

Our approach ensures solutions are not only delivered, but fully embedded and consistently delivering value. We work proactively with your teams to support adoption, maintain performance, and adapt to changing operational requirements, helping reduce risk, support compliance and ensure long-term service continuity.

Insight that drives improvement

Meaningful intelligence, continuous service improvement.

Beyond the service launch, MEDIO Pro helps gather meaningful intelligence, enabling NHS organisations to identify opportunities, improve workflows, increase usage and drive continuous service improvement.

Long-term partnership

More than a technology provider.

MEDIO Pro positions us as more than a technology provider, we are your long-term digital health partner, supporting NHS organisations to maximise value, reduce risk and accelerate digital transformation.

Speak to the team · Our line is open

Speak to our expert team.

A few questions worth asking before you call:

  • About to roll out new digital tech and want it to land well?
  • Need a partner who can stay with you long after go-live?
  • Looking for BI reporting that turns usage data into decisions?
  • Want to maximise ROI from an existing digital investment?

Office

Europa Boulevard, Westbrook,
Warrington WA5 7WH

Request a meeting

Our accreditations

UKAS-accredited ISO 9001, ISO/IEC 27001 and ISO/IEC 20000-1 certification
UKAS-accredited ISO 14001 certification
ISEP Corporate Partnership
Cyber Essentials Plus certification mark
NHS Digital Toolkit accreditation