MEDIO – connect, care and collaborate
Your partner in connecting clinicians, health professionals and patients through secure AV and communications technology
Connecting care anytime, anywhere.
MEDIO products and services help healthcare professionals connect, care and collaborate with technology built for them, not the other way round. From video consultations that work like face-to-face clinics to audio-visual equipment that connects clinicians near and far, we can help you improve staff team working and patient care. Hundreds of healthcare organisations trust us because we understand how good technology can improve experiences of care and change people’s lives.
NHS Humber Health Partnership
MEDIO is Involve’s healthcare technology brand. For sixteen years we’ve built the tools that help NHS teams connect with patients, collaborate with colleagues, and deliver care where it matters.
The MEDIO solutions
Technology solutions designed for healthcare.
MEDIO is an ever-expanding range of bespoke digital technology products designed for healthcare professionals, co-designed with clinicians, deployed across the NHS, and built around the workflows clinical teams already use.
Seamless clinical appointments at the click of a mouse.
A video consultation platform co-designed with clinicians — scheduled appointments, drop-in clinics and virtual waiting rooms in a single workflow.
MEDIO AV
Design, install and support for healthcare AV.
ExploreMEDIO Connect
Keeping healthcare teams connected through a secure, NHS-grade video platform.
ExploreMEDIO Pro
Wrap-around professional services for digital health tech.
ExploreMEDIO Assist
Around-the-clock support from our UK-based NOC.
ExploreMEDIO Academy
Bespoke training so teams make the most of every feature.
ExploreMEDIO Interpreter
Video British Sign Language interpretation and translation, on demand.
ExploreThe problem
Every barrier a patient or clinician faces extends waiting times and satisfaction levels drop.
As the population grows and our healthcare needs become more complex, reliable digital technology is essential. Across the NHS, digital tools can often be fragmented, under-utilised or simply not designed around how clinicians actually work.
The impact is felt every day by
- Investments in technology that fail to deliver expected value
- Missed appointments (DNAs) that waste clinical capacity
- Delayed decisions due to unreliable audio-visual (AV) communications technology
- Patients unable to access care due to communication barriers
As demand increases and patient care becomes more complex, these inefficiencies are no longer sustainable.
The solution
Why use MEDIO?
Instead of managing multiple suppliers for video, AV, interpretation, support, and training, MEDIO brings everything together into a single, NHS-aligned solution , reducing complexity, cost and risk.
MEDIO products and services are…
- Designed specifically for healthcare
- Help connect clinicians and patients, leading to better, faster care
- Connect quickly and easily to your existing systems
- Designed around clinical workflows — mirroring real-world pathways and processes
- Ensure the most vulnerable people can access care
- Focused on outcomes — reducing inefficiency, improving access and delivering measurable impact
- Keep your data safe — an NHS framework supplier, exceeding all NHS data security requirements, backed by the highest industry-standard certifications and accreditations
- Supported by a team that are experts in healthcare and passionate about making a difference to people’s health and wellbeing
- Based on working relationships with the NHS for nearly two decades
- Have been involved in more than 400 audio-visual installations to date with NHS partners
The figures
Sixteen years of work in the NHS, partnering with trusts to deliver impact across the UK
NHS room installations
Years working with the NHS
Consultations delivered
uk prisons connected via virtual healthcare
Latest news
From the newsroom
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A timely transition into healthcare technology
An interview with Chris Lapthorne, Account Director for MEDIO, powered by Involve. In this blog post, Chris talks about some of his proudest moments working for Involve. He…
Speak to the team · Our line is open
Speak to our expert team.
A few questions worth asking before you call:
- Need a trusted technology partner on your “analogue to digital” journey?
- Do you need to connect team members across healthcare settings?
- Would you like to open up patient services to make them more accessible?
- Are you concerned about the level of “did-not-attends”?
- Need help linking digital systems for a more seamless service?
- Would your organisation benefit from returning capacity to stretched services?
Phone
Office
Europa Boulevard, Westbrook,
Warrington WA5 7WH
Request a meeting
Our accreditations
We are trusted, secure and NHS-compliant.
Our team combines clinical and operational insight with nearly two decades of experience working with the NHS designing solutions with clinicians and healthcare teams rather than for them. That means our technology connects quickly and easily to your existing systems, ready to meet the demands of today’s healthcare from day one.
