07 · Platform · BSL & translation
MEDIO Interpreter
Removing barriers to care for Deaf patients and people who speak English as a second language.
Availability
As you need it
Interpreters
NRCPD-registered
Integration
Works with MEDIO Consult
Service
Interpretation + translation
About MEDIO Interpreter
MEDIO Interpreter supports patient consultations by providing access to British Sign Language (BSL) interpretation and translation services for people who speak English as a second language.
Health equity
Care that doesn’t end at the language barrier.
The service helps address issues of health equity, improving access to services for patients, regardless of language or communication need.
Key features
What you get.
- Easy to set up and run
- Interpretation and translation services
- Online booking portal
- Interpreters and translators experienced in healthcare
- Pay-as-you-go service
- Over 100 spoken languages available
Key benefits
What it changes.
Improve the patient experience – Deaf patients feel respected and included when they can communicate in their first language, leading to higher satisfaction and stronger trust in healthcare providers
Effective use of appointments – interpreters help ensure appointments run smoothly and efficiently, avoiding repeated visits due to miscommunication
More relevant information – translating content (such as leaflets, websites and videos) into BSL ensures Deaf patients can understand important health information independently
Support inclusivity – organisations that prioritise accessibility are seen as more inclusive and patient-centred
Genuine accessibility – BSL is a distinct language from English with its own grammar and syntax, so translation into BSL (not just subtitles or written English) is essential
Flexible language access – easier to access and more cost-effective than face-to-face interpretation, making your budget go further
Distinct language
BSL is a distinct language from English with its own grammar and syntax — translation into BSL (not just subtitles or written English) is essential.
Integrated, on demand
Book an interpreter at the click of a button.
MEDIO Interpreter provides professional interpretation and translation services available on demand, via video. Our NRCPD-registered interpreters and translators can be booked instantly and integrated directly into your existing consultation platforms, clinic workflows and video conferencing systems.
Less friction, more access
No travel, no waiting list, fewer cancellations.
The system overcomes the need to find face-to-face interpreters and translators, removing waiting times to book them for appointments, eliminates any travel delays and helps reduce the number of cancelled appointments. It integrates seamlessly with MEDIO Consult, enabling clinicians to spend more time on patient care and less time on administration.
Speak to the team · Our line is open
Speak to our expert team.
A few questions worth asking before you call:
- Are deaf patients waiting longer than they should for appointments?
- Could on-demand interpreters reduce your cancellation rate?
- Need to translate patient-facing materials into BSL?
- Already running MEDIO Consult and want to add interpretation?
Phone
Office
Europa Boulevard, Westbrook,
Warrington WA5 7WH
Request a demo
