About MEDIO

Built for care, not the other way round.

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Our story

Frequently asked

Questions worth asking before you commit.

The things NHS teams ask us most often — about deployment, integration, information governance and how a typical engagement runs.

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The Answer

Yes — MEDIO is designed to sit alongside the EPRs, video platforms and identity systems trusts already run. We’ll scope integrations during discovery and confirm what’s in scope before any commercial commitment.

MEDIO holds ISO 9001, 14001, 20001 and 27001 plus Cyber Essentials Plus, with a completed DSPT submission. We’ll provide the DPIA template, supplier assurance docs and security questionnaires your IG team needs.

Commercial models are tailored to scale — single-site, trust-wide, or ICB. MEDIO is available via NHS Shared Business Services and other public-sector frameworks; see our “How to procure” page for the current list.

A 24/7 UK service desk staffed by people who know the NHS — including out-of-hours cover for clinical-safety incidents. Every customer has a named account manager and a quarterly service review.

Our solutions · The MEDIO platform

Technology solutions
designed for healthcare.

MEDIO is an ever-expanding range of bespoke digital technology products designed for healthcare professionals — co-designed with clinicians, deployed across the NHS, and built around the workflows clinical teams already use.

In the platform

7 products

In production

400+ NHS installations

Standards

ISO 27001 · Cyber Essentials Plus

Healthcare experience

16 years with the NHS