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In the field

A look at the work.

Inside the clinics, training rooms and corridors where MEDIO sits alongside the people using it.

Six frames
Winter 2026

A clinician using MEDIO during a virtual consultation.

MEDIO technology integrated into a healthcare workflow.

A clinical training session in progress.

Photography · MEDIO field team, 2026

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Watch

See MEDIO in clinical practice.

Two minutes inside an NHS clinic running MEDIO Consult — how a typical video appointment is set up, joined and closed.

Film · 2 min 14 sec · MEDIO Consult

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A clinician working with MEDIO at the bedside.

A closer look

Built around the workflows clinical teams already use.

MEDIO co-designs with clinicians from the first sketch — every product on the platform earns its place against the realities of NHS practice, not a feature checklist.

From video consultations to MDT collaboration, what shows up on screen is the result of long conversations with the people who’ll use it on shift. That’s why it disappears in the moments that matter.

Explore our solutions

Next step

Talk to us about your route to market.

Whether you’re scoping a single deployment or a multi-site rollout, we’ll help you find the framework, commercial model and timeline that fits your trust’s funding position.

Contact our team

Frequently asked

Questions worth asking before you commit.

The things NHS teams ask us most often — about deployment, integration, information governance and how a typical engagement runs.

Still have a question?

Speak to the team →

Most single-site deployments run from kick-off to live service in six to eight weeks. Multi-trust rollouts depend on your governance cycle — we’ll map the dependencies with you in week one so nothing slips quietly.

Yes — MEDIO is designed to sit alongside the EPRs, video platforms and identity systems trusts already run. We’ll scope integrations during discovery and confirm what’s in scope before any commercial commitment.

MEDIO holds ISO 9001, 14001, 20001 and 27001 plus Cyber Essentials Plus, with a completed DSPT submission. We’ll provide the DPIA template, supplier assurance docs and security questionnaires your IG team needs.

Commercial models are tailored to scale — single-site, trust-wide, or ICB. MEDIO is available via NHS Shared Business Services and other public-sector frameworks; see our “How to procure” page for the current list.

A 24/7 UK service desk staffed by people who know the NHS — including out-of-hours cover for clinical-safety incidents. Every customer has a named account manager and a quarterly service review.

From the field

In their own words.

NHS trusts and clinical teams on what working with MEDIO actually looks like — in clinics, on wards, and in the quiet hours when the platform has to hold.

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Mental health services

Some people feel more comfortable using mental health services from the comfort of their own home, so we decided to launch the video support service in addition to our face-to-face offering. MEDIO Consult has useful features to support this service, such as the caller arrival alerts, which sends a notification to the peers when someone enters the waiting room.

MDT collaboration

Each of our requirements for this project were met by the team. Our MDT meetings now run much smoother, which has been confirmed by clinicians on-site and those attending off-site, and having support available at any time is very reassuring.

Workplace wellbeing

Deploying video consultation in our organisation was so easy. We implemented the system within two weeks of our initial demonstration. The training we received was excellent and our account manager was great at supporting us with any queries we had.

Stakeholder delivery

The team made life easy both for me and our stakeholders. Overall, the experience was outstanding.

Resuscitation training

The system has superseded and transformed our education delivery of resuscitation training and the communication we have with other departments. My staff love it, it’s easy to use and the candidates are loving the change in the delivery of this essential information.

Long-term partnership

MEDIO have worked with our Trust on multiple projects, have established a fantastic business relationship and deliver a high-quality service. They have always provided an exceptional service to the project team and service users.

Delivery under deadline

MEDIO has delivered an exceptional service again. From inception to delivery, everything has been perfect. The team have demonstrated excellent flexibility and technical knowledge with a can-do attitude to meeting our tight deadlines.

Hospital entrance signage

MEDIO have given us an excellent service on many projects and after a recent installation of a new signage wall at the hospital entrance, we were very impressed with the solution and the impact it created.